A business is only as good as the clients it serves and no business gets far losing the clients it has. The key to success is to go beyond one-time projects into ongoing marketing campaigns and to provide value on a consistent basis. Below are but six of the many reasons we continue to be the go-to agency for leading brands.
Strive to be a more useful marketing resource
We’re always seeking ways to add more value. We don’t hesitate to share information our clients may find useful whether or not it benefits us in any way. We make every effort to deliver the right combination of creativity, knowledge, skills and innovation. In addition, we keep a complete marketing research library online which is kept current by our participation in highly regarded think tanks so that we’re always prepared to offer the most current marketing insights.
Focus on quality
We’re passionate about quality. We’ve created an environment where we embolden one another to think soundly and logically while encouraging trust in the creative intuition that leads to innovation. We’re quality people who deliver quality marketing solutions created to generate a significant return on investment. We think Walt Disney said it best, “Whatever you do, do it well. Do it so well that when people see you do it they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do.”
Meet or beat expectations
Our word is our bond. We relieve our clients of the worry that a vital marketing product or service might not perform as planned. We manage expectations. That freedom from worry builds trust and our clients prefer sticking with a business they can trust. We’ll clearly understand your definition of success and we’ll do everything in our power to meet or beat your expectations.
It matters to us how we play the game
A relationship won’t survive if the two parties aren’t honest with each other. Integrity is what one does when no one is looking. In addition to providing marketing products and services our client needs, our chief responsibility is to be open and honest in all of our dealings. We think that makes us a winning team.
Listen more than we talk
We think it’s better to understand. What sets us apart is that we take the time to listen to our clients and prospective clients so that we can really grasp their needs and concerns. While listening we’re strategizing the changes we’ll need to make in order to accommodate their needs. Our clients are the lifeblood of our organization.
Treat our clients like people
A client is more than just a revenue stream to us. Each has unique preferences as to how to do business. We know that the more we identify with a client as a person the better we will be at treating them as we’d like to be treated. We want to make their lives easier for them.
“Hi Medianistas, I just wanted reach out and say that we here at Zappos appreciate working with you and the responsive and professional manner in which the marketing channel has been handled.”
“Zappos said you do a good job for them, can you let me know how it might work to start up a project with you?”
“I do appreciate the white glove level of service that Medianista has given us. You are indeed an exceptional company and I will certainly recommend you.”
“I must say that the service and communication provided by Medianista is the best we have experienced! Your team has been very quick to respond to any changes or issues that have come up.”
“Medianista has done a great job all throughout the time we have worked with you. No suggestions for improvements!”
“Hi Tom: Greetings from Shanghai. Medianista has been superb in every way. All emails, calls etc. have been returned promptly and all issues dealt with promptly as well.”
“Thank you for setting me up. I must tell you… there are so many internet marketing companies that are so full of crap…however this first campaign with Medianista is really exceeding my expectations.”
“The reasons are simple; Wigs.com is still managed by the same Medianista account representatives 6 years later and performance which is increasing year by year.”
“Over the past 3 years my revenue has grown dramatically. Medianista always brings innovative and successful marketing solutions to the table. I trust Medianista completely.”
“Thank you. Your company’s honesty is refreshing.”